Contact Us

We’re here to help anytime.

Contact Info
Email

57100822@qq.com

service@beuwish.com

Hotline

18620136269

Business hours: Mon–Fri 9:00–17:00
WeChat / Official Account

Youth PC Control

WeChat ID: stellarorigin
Address

E2-801, No. 71 Longcheng Rd, East Lake High-Tech Zone, Wuhan

430000
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Quick answers to common questions

Before contacting us, you may want to check these FAQs first

Installation issues

Solutions for installation failure, app not starting, and similar issues

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Feature settings

How to configure time management, game control, and more

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Troubleshooting

Diagnosis and fixes for common issues

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Service hours
Hotline

Working hours:

  • Mon–Fri: 9:00 - 18:00
  • Sat: 9:00 - 17:00
  • Sun: Closed

Service hours may vary during holidays.

Online support

Response time:

  • Email reply: within 24 hours
  • WeChat reply: within 2 hours
  • Urgent issues: priority handling

Issues submitted outside business hours will be handled on the next business day